Shipping policy

Shipping Policy

Last updated: August 20, 2025

Order Processing Time: All orders are typically processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:

• Domestic (USA):

  • Standard Shipping: [E.g., 5-14 business days - Verify with your Printify product/provider] - calculated at checkout

  • Expedited Shipping: [E.g., 3-7 business days - Verify with your Printify product/provider] - calculated at checkout

• International:

  • Standard International Shipping: [E.g., 10-30 business days, depending on destination - Verify with your Printify product/provider] - calculated at checkout

Delivery delays can occasionally occur.

Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes (for International Orders): Hotep Creations is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.

Damages: Hotep Creations is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. You may also refer to our Refund Policy for more details on reporting damaged items to us directly.